How to Calculate Your True Cost of Service Delivery and Margins

State of the Industry Webcast
Calculate Service Margins

 
Erick Simpson
Erick Simpson
Senior Vice President & CIO
SPC International

Frank Colletti
Frank Colletti
Vice President, Sales
N-able Technologies

How to Calculate Your True Cost of Service Delivery and Margins

 

Register Now and Join us Tuesday, 

June 11th at 11am PST/2pm EST

  • Have you transitioned from a professional services or time and materials model to Managed Services?
  • Do you have a shared group of technicians that deliver project labor, break/fix and Managed Services to your clients?
  • Are you unsure how to calculate your true cost of service delivery and margin for each of your technicians, clients and Managed Services Agreements?

Then you need to register now for my special Webcast on Tuesday, June 11th at 11am PDT/2pm EDT

I’ll share a simple formula to a seemingly complex challenge and teach you how to ensure you are pricing your services properly and actually realizing the margins you are targeting, with examples of different scenarios.This special Webcast is brought to you by our Sponsor and Strategic Partner, N-able, and I’ll be joined by Frank Colletti,
N-able’s Vice President of Sales.
Frank will share with you how to leverage the power of N-able to increase your efficiencies and lower your labor costs to increase your margins for each and every one of your technicians, clients and Managed Services Agreements.

Every registrant to this special Webcast will receive the following 2 Bonuses!:
  1. A digital download of my best-selling publication: The Best NOC and Service Delivery BOOK EVER!
  2. My Best Practices Guide: Calculating Service Margins and Profits!
In this informational one-hour Webcast you will learn: 
  • My simple formula for calculating margins for Projects, Time and Materials and Managed Services Labor
  • How to account for utilization when calculating margins
  • How to calculate service desk profitability
  • 2 guaranteed ways to increase your margins
  • Much, much more!

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Improve your Managed Services PSA! If you are like most of our IT solution and managed services provider partners, you are not using your Professional Services Automation; or PSA, solution to its fullest and leaving money on the table! Spend 30 minutes with me to find out how we can properly configure your PSA solution …