Managed Services Podcast and FAQ Guide on SearchITChannel.com

 

I was recently asked to develop a Managed Services FAQ Guide for SearchITChannel.com, and to come up with the top questions MSP University and our Partner Support Managers are asked by our partners regarding Managed Services. I came up with the following:

• Why are solution providers shifting to managed services models?
• What are the core deliverables of a basic managed services offering?
• What are the popular pricing models for managed services providers?
• What should be included in a managed services agreement?
• How can managed services be marketed?
• How can managed services increase solutions and services sales?
• How easy is it to transition existing customers to managed services?

I answered each of these questions in a direct, concise manner. The FAQ Guide can be found here.

I also participated in a short supplemental Podcast, where I provided an expanded conversation on the following question:

• Why service providers are shifting their business models to deliver Managed Services
• How the delivery of Managed Services increases additional services and solution sales

You can listen to this short Podcast here.

Erick Simpson
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