Don’t miss the last day of our Live Business Transformation Boot Camp sessions! SIMPLY CLICK HERE TO ATTEND! You’ll need to log in with your MSP University credentials, or create a Free Basic Membership to view live! CLICK HERE FOR OUR VIRTUAL AGENDA Here is Live Streaming Schedule for the MSPU Boot Camp Friday December 9th (all times are PST): 7:00AM…
Watch Day 2 of MSP University’s Los Angeles Boot Camp Thursday!
Don’t miss Day 2 of our Live Business Transformation Boot Camp sessions! SIMPLY CLICK HERE TO ATTEND! You’ll need to log in with your MSP University credentials, or create a Free Basic Membership to view live! CLICK HERE FOR OUR VIRTUAL AGENDA Here is Live Streaming Schedule for the MSPU Boot Camp Thursday December 8th (all times…
Tune in to MSP University’s Los Angeles Boot Camp Wednesday!
SIMPLY CLICK HERE TO ATTEND! You’ll need to log in with your MSP University credentials, or create a Free Basic Membership to view live! CLICK HERE FOR OUR VIRTUAL AGENDA Here is Live Streaming Schedule for the MSPU Boot Camp Wednesday December 7th (all times are PST): 7:00AM PST ”MSP University Bootcamp Introductions” 7:45AM PST ”Pricing Your IT Services…
How to Determine the Profitability of Your Service Desk
Mo Guerrero, Director of Partner Support, MSPU Last month we determined how to calculate the full burden for our billable employees. So how do MSPs take this formula and determine the profitability of their service desk? Let’s work through this together. The first step to determining your Service Desk’s profitability is to understand how to calculate the…
The Sales Engineering Process
Erick Simpson, Vice President and CIO, MSPU The Sales Engineer’s purpose is to accelerate sales velocity, and they should only be introduced into a client engagement when this opportunity exists, otherwise they may actually impede the sales process. The Sales Engineer participates in the service provider’s sales, scoping and proposal creation processes, and works with…
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